Effective date: 14 August 2026
Privacy contact: enquiry@bizaitech.com

1. Information we collect

When you submit an enquiry, we may collect your name, email address, phone number, project details, and any other information you choose to provide. We may also receive basic technical information such as browser type, device information, IP address, referring pages, and cookie data.

2. How we use information

We use information to respond to enquiries, arrange project discussions, prepare proposals, provide requested services, operate and secure the website, improve our services, maintain business records, and comply with legal obligations.

3. Legal basis and consent

We process information when it is necessary to respond to your request, take steps toward a service agreement, perform a contract, meet legal obligations, pursue legitimate business interests, or where you have provided consent. You may withdraw consent by contacting us.

4. Sharing and service providers

We may share information with trusted hosting, email, analytics, form-processing, security, and technical service providers only where necessary. We may also disclose information when required by law or to protect our legal rights. We do not sell personal information.

5. Cookies

The website may use essential cookies for functionality and security, and optional cookies for analytics or performance. Where required, optional cookies are used only after consent. You can control cookies through the website consent tool and your browser settings.

6. Retention

We keep enquiry and project information only for as long as reasonably necessary to respond, provide services, maintain appropriate business records, resolve disputes, and meet legal requirements. Retention periods may vary according to the nature of the enquiry or project.

7. Security

We use reasonable organisational and technical safeguards to protect information. However, no internet transmission or storage system can be guaranteed to be completely secure.

8. International processing

Some technology providers may process information in other countries. Where applicable, we use providers and safeguards intended to protect information in accordance with relevant law.

9. Your rights

Depending on applicable law, you may ask to access, correct, delete, restrict, or receive a copy of your personal information, object to certain processing, or withdraw consent. To make a request, email enquiry@bizaitech.com. We may need to verify your identity.

10. Children

Our services are intended for businesses and adults. We do not knowingly collect personal information from children without appropriate authorisation.

11. Updates

We may update this policy when our services, technology, or legal obligations change. The latest version will be published on this page with an updated effective date.

12. Contact us

For privacy questions or requests, contact Bizz AI Tech at enquiry@bizaitech.com or through our Contact Us page.